If your question isn't covered in our Email FAQ below, please contact us
What are my email settings?
To check email accounts that you create in your Cpanel control panel you will use the following login format:Username: MAILACCOUNT@yourdomain.com (not just MAILACCOUNT)
Password: The password you set during email account creation
Your email program must be setup as follows:
Incoming Mail Server (POP3): mail.yourdomain.com
Outgoing Mail Server (SMTP): mail.yourdomain.com
Be sure to enable "SMTP Authentication" ("Outgoing Mail Server Authentication") in your email program or you may not be able to send mail.
If you are using Outlook or Outlook Express as your email client you can create an AutoConfig file from your control panel. Just click on the "Outlook (Express) AutoConfig" link next to an account listed in the "Add / Remove Accounts" menu.
How often can I check for new email?
As often as your email client will allow, which is most likely every minute the application remains open. We do not limit the number of times you can check your mail.How much mail can I have stored on each POP3 account?
You can store up to the Megabytes of storage available on your virtual hosting account. It is always a good idea to check your e-mail regularly. If your email tests the limitation, any additional incoming email will bounce and thus, will not be delivered. O2g.net strongly encourages you to not store email on the server.Does email on the server count towards my allotted space?
Yes. Any email you have stored on the server counts as storage for your account.Why does it take a long time to download my email?
There can be several reasons for this. One of which is that you have received an email message with a large attachment. If you connect on a 28.8 Kbps modem, this would take approximately 50 minutes to download alone. Another possibility is that there are connectivity problems between your ISP and O2g.net, causing your email to download slower than normal.What is the default email address?
The default email address is the "catch-all" mailbox. It receives any email sent to addresses that are not setup as unique email accounts within your domain. By default the catch-all address is disabled. In order to enable it you need to go to your Cpanel, access "Mail" - "Default Address" menu, click on "Set Default Address" and enter the email you want to make your default (catch-all) address. The mailbox must be already created in your Cpanel.What is email forwarding?
Email forwarding redirects any message sent to your email address (eg. contact@mydomain.com) to another email address of your choice. You can setup email forwarding in your Cpanel control panel ("Mail" - "Forwarders").
